FAQs

Frequently Asked Questions (FAQ)

Normally, we will produce and ship your order within 2-5 business days after confirmation.

Please note that during peak seasons or for large orders, production and shipping times may be longer.

Yes. It's also popular as a gift for birthdays, weddings, baby showers, pet commemorations, and more.

If print quality is affected, we will contact you before production.

Please use photos with the highest possible resolution.

After ordering the product, please send your photos via the upload form or our official LINE account.

The higher the image quality, the better the final result.

If you have any questions, please feel free to contact us.

We also accommodate large orders for stores and businesses.

If you are considering items for events, novelties, or promotions, please contact us through the inquiry form.

Yes, we ship to countries all over the world.

Shipping costs vary depending on the destination region and will be automatically calculated at checkout.

Don’t find the answer? Ask us!